How To Make Your Reservations in Torres del Paine National Park

Updated September 2019: Making reservations at Torres del Paine National Park is still not easy, and I sometimes claim that this park is the most complex in the whole world. But do not lose all hope, this is an overview of how it works, how to do your reservations and an explanation of why it works as it does.

For people who traveled to Torres del Paine National Park before 2016 things were less regulated and you could just show up at the campsites without any reservations. But the number of visitors to the park grows every year, and CONAF (The National Forest Corporation in Chile) took the consequences of it and made regulations to control the number of people doing trekking in the park. This is nothing new, many popular tourist sites make regulations fx Macchu Picchu, and even though it can be annoying that you can’t just show up and you lose the flexibility, these regulations are made to protect nature and historical sites, not to make life easier for you.

How to do your reservations in Torres del Paine National Park, Fantastico Surr

Fantastico Sur, El Chileno platforms

When do you need to reserve

You only need to make reservations when you are staying overnight within the W and Macizo Paine route. If you are just doing hikes for the day, you do not need to reserve anything. So far, there are no regulations on how many people can enter the park. You can buy the entrance to the park when you get there. All buses stop at the CONAF tickets offices. There, you will have to fill out a document with your information, how many days you are staying, etc. and they will show you a movie about the park.

Where you a little bit too late about the bookings? Read this guide about how you can do the W trek without reservations and, before going, read the article where the guide recommends: How to pack for Torres del Paine made by Victor, who has been guiding in Torres del Paine since 2015.


Are you going to Torres del Paine and have you heard that you now need to book in advance? No? You are in a hurry! High season starts in December - read the complete guide about the reservation system and please share - I meet more and more visitors who didn't know about the reservations and its not funny to travel all the way to the end of the world without seeing this world wonder!

Photo by @chilevida

Plan your trip to Torres del Paine

I know its nice to have some freedom when traveling and not planning too much, that is kind of the life of a backpacker. But unless you want to take the risk of going to the end of the world without seeing the wonders of the national park Torres del Paine – you have to do some planning and reservations.

So plan your trip:

  • when are you going to Puerto Natales
  • when do you want to be in the park
  • which hike to you want to do
  • for how many days
  • when will you arrive at the different accommodations

Tip: Where to eat and what to eat in Puerto Natales

Tip: 5 amazing tours you need to do in Puerto Natales

The different accommodations are controlled by three different companies/organizations: CONAF, Fantastico Sur, and Vertice. If you are staying multiple days in Torres del Paine, you need to make sure to have an idea when you will be at the accommodations sites.

An example: On day one you are entering Torres del Paine via the entrance at Laguna Amarga. You plan to stay the first night at “Los Cuernos” which is owned by “Fantastico Sur.” You then make reservations through Fantastico Sur via their web page. On day two you plan to stay at “Paine Grande” that is owned by Vertice, so you make the reservations through their webpage and so on.

This map gives you’re a good idea of the routes and where the accommodations are located and who is the owner (this map is updated October 2018):

How to do your reservations Torres del Paine national Park, Patagonia Chile (updated for season 2017 - 2018)


Reservation of free camping areas: CONAF

When you buy your entrance for the park, you can camp at two camping areas for free: Camping Italiano and Paso.

  • Make your reservation as soon as possible via Torres del Paine’s website (still not open for 2019-20)
  • Select the date you plan on spending the night at the campsite. You can choose maximum one night.
  • Enter your information
  • Save and print your confirmation email.

I have just passed by Italiano when I have been walking from Paine Grande to Frances, and when I have done Valle Francés, I have left my stuff at the CONAF office at camping Italiano. Once, Victor and I made lunch there, but I really don’t like this campsite. I find it very dirty and when we cooked, there were trash and food everywhere.

Are you going to Torres del Paine and have you heard that you now need to book in advance? No? You are in a hurry! High season starts in December - read the complete guide about the reservation system and please share - I meet more and more visitors who didn't know about the reservations and its not funny to travel all the way to the end of the world without seeing this world wonder!

Photo by @chilevida

Reservation of accommodation: Fantastico Sur

The accommodations of Fantastico Sur are located on the EAST side of the Torres del Paine National Park, and the entrance starts from the Estancia Cerro Paine where you will find the Welcome Center as well. To get to the East side of the park, drive towards the Laguna Amarga entrance. Fantastica Sur is the private company that owns some of the park, e.g. the East side of the W trek.

Fantastico Sur owns the following accommodations: Refugio Los Cuernos (platforms, dorms, and cabins), Refugio Torre Central (campsites, and dorms), Refugio El Chileno (platforms and dorms) and Refugio Francés (domos, and platforms) and Refugio Sherón (camping sites).

You can find more information on their website, where they also sell programs. Follow this Fantastico Sur link and you can read more about their terms and conditions, and on the bottom, you will find where to book programs or book per nights

Reservation of accommodation: Vertice

Vértice Patagonia is a concessionary for shelters and campsites within the Torres del Paine National Park meaning they are working under the regulations of CONAF. They have their refugios and campsites on the WEST and Nort-West side of the park, and these are Vertice Paine Grande (campsites and dorms), Vertice Grey (campsites and dorms), Vertice Dickson (campsites) and Vertice Los Perros (camping). Find prices and reservation templates through Vertice Patagonia’s website.

Save the troubles, hire an agency

If you have the budget, I will recommend you to hire an agency to do all the logistics and reservations, it will save you for a lot of hassle. Choose a local company that operates in Puerto Natales. Write to me if you need any recommendations. Some agencies organize self-guided tours (they do all logistics and reservations) and guided tours (with guide + all logistics and reservations). A guide is not just someone making sure you won’t get lost (it’s pretty hard to get lost in Torres del Paine – but it does happen every season!), but if you have none or little experience in hiking, the guide will teach you all the essential and basic stuff about hiking: how to hike properly, how to avoid injuries, how to put up a tent and teach you about local history, flora, fauna, glaciology, and geology. Furthermore, if something happens – the guides are certified in First Aid Wilderness in remote areas.


I hope this information is helpful! I am always trying to maintain this article updated with the latest information, so please let me know if I missed out something!

If you have Pinterest, please pin it as well. Sharing is caring!


Torres del Paine: how to make your reservations (updated for season 2017 - 2018)




  • csaradar November 20, 2016 at 2:59 pm

    Great post! I had no idea about the reservation system!

  • kelliedmoggie November 21, 2016 at 5:04 pm

    Wow, thanks for the share. I didn’t know reservations were required either. I hiked the “W” trail in 2014 on a total whim, aka without reservations and what not. Good to know!

    • nanaregalah December 13, 2016 at 6:11 pm

      Hi Kellie, yeah its a new system that just started this year! Its a good thing to avoid an overcrowded park – not we just need to spread the message! 🙂


    hope you will have a great and enjoyfull trip to Torres del Paine. Remember to do your reservations if you are staying multiple

  • Stevie Anna December 25, 2016 at 5:09 pm

    Finally! I kept hearing about the new regulations and there is no information on this at all online. Thanks for doing this. Awesome.

    • nanaregalah December 26, 2016 at 12:22 am

      Happy that you found the site! Still working on how to make better SEO so people find the article and read about it before going to TDP.

  • Mary December 28, 2017 at 6:21 pm

    Well written! That’s why I am totally embracing your services and assistance in booking our reservations and permits! So looking forward to our trip….even if it’s still far in the future! February 2019😊
    Aloha, Mary

    • nanaregalah December 30, 2017 at 11:47 am

      Hi Marry thanks for your comment 🙂
      I am looking forward working with your guys and make sure everything here goes smooth!
      Happy new year!

  • Drew Rebelein September 13, 2018 at 3:14 am

    My friend and I want to hike the park in January 2019. We are finding that the reservation system is confusing and difficult to navigate. We are just looking for tent reservations for 2 days at Camp Torres and 2 days at Lago Grey area. Can you help us out?

    • nanaregalah September 24, 2018 at 9:22 pm

      Hi Drew,
      yeah its not that easy because there are various companies operating there. Lago Grey Area would be Refugio Grey. So you are not going to do the W I guess, just taking a day to do the tower and then another day to do the Paine – Grey hike? I will recommend you to read my article about how to do the W trek without reservations because it describes how to get to the different places. But Camp Torres is owned by Fantastico Sur and Refugio Grey is Vertice. But look into how you gonna do it logistically because they are not located close to each other. Else, I will recommend paying an agency to do it, I can recommend one if you are interested.

  • jlf237 October 7, 2019 at 2:39 am

    Hi Drew,

    My friend and I would like to do the W in 4 days, 3 nights during the first or second week of January (winter break), but we are having trouble reserving the Chileno campsite, which seems critical for getting to Torres early without crowds.

    Can you send me recommendations/outfitters for obtaining 1 night campsite at Chileno? We would like to do camping only, self-guided. We would like to spend <$1,000 per person on the W trek, all-inclusive.

    Thank you!

    • nanaregalah October 17, 2019 at 7:29 pm

      Hi Jacob,
      I sent you an e-mail, I hope you got it!

  • Kyler Robert Banks November 29, 2019 at 7:47 am

    I am struggling big time finding out how to make reservations. Thinking maybe itll be more beneficial hiring an agency to book camp site accommodations?? If you could email me some agencies that would be terrific!! Cheers

    • nanaregalah December 1, 2019 at 3:11 pm

      Hi Kyler, thanks for reaching out! Yes, it is a bit complicated with this park :-s you are not the only one struggling with the reservations. I have sent you a contact with an agency that does reservations in the park. Best of luck!

  • Kyle Valenta February 2, 2020 at 10:00 pm

    Hi there. I’m hoping to do the W this year to celebrate my 40th. I think I’d like to forego the multi-system reservations (I had enough of that fun in my various trips to India and trying to organize trains and what not there in the past). Would you pass along some agency recommendations for logistical reservations? We’d be doing the hike ourselves, though, so no need for guides.

    • nanaregalah February 5, 2020 at 2:52 pm

      Hi Kyle,
      thanks for reaching out! I sent you an e-mail with a company that might be able to help with all the reservations. I know they do a non-guided W trek. Best of luck! Kind regards

  • Steve Baird February 20, 2020 at 4:02 pm

    Hi Kyle,

    Planning a W Trek from April 9th to 14th, making campsite reservations along the trek seems a bit more complicated then expected. Could you pass along some agency recommendations that could help us book campsites and self-guided tour?

    many thanks

  • Steve James February 21, 2020 at 1:22 pm

    Hi Nanaregalah,

    Was hoping you could send me the name and contact info for an agency that can help me make reservations for the self-guided W Trek. We’ll be heading to Torres Del Paine mid April 2020.


  • Allison Sherratt March 15, 2020 at 7:04 pm

    Hi there!
    Do you know when the reservation systems open up to accept reservations beginning in December 2020?

    • nanaregalah June 3, 2020 at 9:15 pm

      Hi Alisson,
      I think they opened up, both in Fantastico Sur and Vertice – and it should be up and running for December! It has been a bit chaotic here because nobody really knows what is going to happen and when the tourism will re-activate, but I am quite sure that things are back to “normal” in December. Just make sure to sign good travel insurance!

  • Spence April 11, 2020 at 3:11 pm

    Hey can you send me any information you have regarding agency’s that book the W-Trek on your behalf? Thank you!


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